Review written for my sister. - Matt was contracted to find and repair a leak up to the point the pool was running and the robot could continue the job of clearing the winter debris. Knowing the concrete would need repair, Matt said his Dad would repair the concrete.
We tested the system and found it didn't work as it still has a leak. Called Matt - Said he would show up, in a few weeks.
Horrible service, horrible communication and complete lack of professionalism.
Madison WV
Had to call AGAIN!
Found Matt working on a neighbors pool, asked him to stop by and complete the job. He stopped by, checked skimmer and a single jet and then slipped off without talking. Had to find him, again, and ask why it still blew bubbles and only 1 jet worked. Matt acted like he was being bothered and walked away without answering the questions.
Matt cut up the concrete said he found a leak and said he repaired it. Since we needed to add water prior to running the pool, we paid him and completed filling the pool, trusting the job would be done or continued if not done properly.
Complained heavily, finally said he would be back in a week.
Matt unfortunately had left the cut-concrete sitting on the desk, didn't hook up power to the pump and didn't test the system. His 'Dad', claimed ignorance on concrete repairs
He came back but didn't look at the pool to see why it was leaking.
Porter S Pools is a US General Contractor based in Ripley, West Virginia. Porter S Pools is located at 2116 Ripley Rd, Ripley, WV 25271, USA.
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